You must download the quick tours from the IBM Cognos Resource Center and install them in the same location as the Gateway component before users can access them. All language versions of the quick tours are available from the Web site.
Go to http://www.ibm.com/software/data/support/cognos_crc.html.
Search for the appropriate version of IBM Cognos 8 Business Intelligence and then find the link for IBM Cognos 8 Business Intelligence Quick Tours.
Follow the instructions to download the package and extract the contents.
Run the issetup file and follow the instructions in the installation wizard to install the language versions of the quick tours that you need on the IBM Cognos gateway computer in the c8-location directory.
For installations of multiple IBM Cognos 8 products that use multiple IBM Cognos gateways, you can install the quick tours on every gateway or on a single gateway.
If you install the quick tours on a single gateway in an installation with multiple IBM Cognos gateways, edit the c8_location\webcontent\documentation\language_code\tours\crntours.html file on the other gateways and change the JavaScript string variable sToursLocation to the URL of the gateway that contains the quick tours.