To use IBM Cognos product documentation, you must enable JavaScript in your browser.

Start the IBM Cognos 8 Services

To register the IBM Cognos 8 service so that users can access it through IBM Cognos Connection, you must start the services. Before you start the services, test the configuration by using the test feature in IBM Cognos Configuration.

Before you can use Framework Manager, IBM Cognos 8 Transformer, or Metric Designer, you must start the IBM Cognos 8 service. On Windows, the IBM Cognos 8 service is configured to start automatically by default. On UNIX and Linux, to start the IBM Cognos 8 process automatically, you must configure the process as a daemon. For more information, see your operating system documentation.

To use IBM Cognos 8 for reporting, you must install and configure the server components, start the IBM Cognos 8 service, and have a package that references an available data source. Note that if you are upgrading, you can continue to use the same data sources.

Before you begin, ensure that a user or service account is set up. For information, see Configure a User Account or Network Service Account for IBM Cognos 8.

Steps

  1. Start IBM Cognos Configuration.

  2. Ensure that you save your configuration, otherwise you cannot start the IBM Cognos 8 service.

    If you are upgrading, a message appears indicating that configuration files were detected and upgraded to the new version.

  3. From the Actions menu, click Test.

    IBM Cognos Configuration checks the common symmetric keys (CSK) availability, tests the namespace configuration, and tests the connections to the content store and logging database.

    If you are using the notification database and the mail server, they are tested as well.

    Tip: If Test is not available for selection, in the Explorer window, click Local Configuration.

  4. If the test fails, reconfigure the affected properties and then test again.

    You can test individual services by right-clicking the service in the Explorer panel and selecting Test.

    Do not start the service until all tests pass.

  5. From the Actions menu, click Start.

    It may take a few minutes for the IBM Cognos 8 service to start.

    This action starts all installed services that are not running. If you want to start a particular service, select the service node in the Explorer window and then click Start from the Actions menu.