This section contains known issues about administration.
When calling a report trigger from a Web service task, the following error message may appear:
CNC-ASV-0007 An error occurred with the agent Web service task. The operation failed. org.apache.wsif.WSIFException: CloneNotSupportedException cloning context.
This problem is related to the replacement of the Sun Java Runtime Environment (JRE) by IBM Java Runtime Environment (JRE) in this release of IBM Cognos 8.
To avoid this problem, modify the bootstrap_win32.xml file in the c8_location\bin directory by adding the following line of code for the spawn element under <process name="catalina"> :
<param condName="${java_vendor}" condValue="IBM">-Xss128m</param>607436
When your page or a dashboard in Cognos Connection contains Cognos Viewer and any of the Cognos Metrics Manager portlets, you can use only the default channel to enable communication between the Cognos Metrics Manager portlets and the Cognos Viewer portlet. If a channel name is specified, the Cognos Metrics Manager portlets will not update the Cognos Viewer portlet.
Portlet to portlet communication between any of the Cognos Metrics Manager portlets can use either the default channel, or a specific channel.
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The information in this topic is an addition to the Data Sources chapter in the IBM Cognos 8 Administration and Security Guide.
IBM Cognos 8 supports the following Sybase Adaptive Server Enterprise data sources:
CT-Lib
CT-15
You specify connection parameters when you create a data source or modify a data source connection. For more information, see the IBM Cognos 8 Administration and Security Guide.
Enter the name of the server.
Select Master if you want the Sybase server to determine the default database. To override the default, enter a valid database name.
Enter the application name. If you leave this blank, the default is the name of the Cognos executable, for example, BiBustkservermain or DataBuild.
Enter the collation sequence to be included in the database connection string. Collation sequences are required only in rare cases where there may be sorting discrepancies between IBM Cognos 8 and a database. We recommend that you contact customer support before using a collation sequence.
Enter the packet size. For CT-Lib, the default is 512. For CT-15, the default is 2048. Increase the packet size to reduce the number of packets that must be sent. Decrease the packet size if larger packet size is an issue. The size that you can request can not be larger than the Sybase server allows. Contact your database administrator for more information.
Select the asynchronous level.
Enter the polling time slice. The default is 100.
Specify the time in seconds within which you want the database to connect or wait for your reply before timing out. Valid entries are zero to 32,767. To have the database wait indefinitely, enter zero, which is the default.
For more information on signon, see the IBM Cognos 8 Administration and Security Guide.
If a user ID or password are required in the connection string, select the User ID check box.
If a password is required, select the Password check box and enter the password in the Password and Confirm password boxes.
To create a user ID and password that automatically connects to the data source, select Create a signon that the Everyone group can use. Enter the User ID and then enter the password in the Password and Confirm password boxes.
The following topics in the IBM Cognos 8 Administration and Security Guide specify incorrect location of the referenced system.xml file:
Allow User Access to Series 7 Reports from IBM Cognos Connection
Restrict Content Browsing
The correct location is c8_location\templates\ps.
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