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Install IBM Cognos 8 Server Components   

Use the installation wizard to select the server components that you want to install and the location on your computer where you want to install them. Only the components that you choose to install are copied from the CD to your computer.

Samples are on a separate CD in your IBM Cognos 8 product. If you want to use the samples, you must install them from the IBM Cognos 8 Business Intelligence Samples 8.4 CD.

Stopping the Service

If you need to stop the IBM Cognos 8 service, it is important to also stop the following:

Upgrading your Installation

If you are upgrading from a previous release of IBM Cognos products, you must use the upgrading steps. For information about upgrading from ReportNet or Metrics Manager, see Upgrading to IBM Cognos 8.

If you are upgrading from ReportNet or an earlier version of IBM Cognos 8, all the distributed components must be the same version of IBM Cognos 8. If you install IBM Cognos 8 in new locations, you must update the locations using IBM Cognos Configuration.

If you are upgrading IBM Cognos 8 BI in an environment that includes earlier versions of other IBM Cognos 8 products, such as IBM Cognos 8 Controller 8.3, IBM Cognos 8 Planning 8.3, or IBM Cognos 8 BI Analysis for Excel 8.3, install the new version of IBM Cognos 8 BI in a separate location from the other IBM Cognos 8 product and configure IBM Cognos 8 BI to operate independently of that product. After you upgrade the other product to a compatible version with IBM Cognos 8 BI, you can then configure the two products to operate together.

Windows Installations

For Windows installations, ensure that you have administrator privileges for the Windows computer you are installing on. Also ensure that your computer has a TEMP system variable that points to the directory where you want to store temporary files. During installation, files from the CD are temporarily copied to this directory.

UNIX Installations

For UNIX installations, you can install server components using a graphical user interface or by running a silent installation. To run graphical-mode installation, the console attached to your UNIX computer must support a Java-based graphical user interface.

Also, IBM Cognos 8 respects the file mode creation mask (umask) of the account running the installation program. This affects only the installation directories. It does not affect the file permissions within the directories. However, run-time generated files, such as logs, respect the mask. We recommend umask 022 on the installation directory.

Cognos Content Database as Content Store

If you want to use Cognos Content Database as your content store, you must select it in the installation wizard. If you are installing components on several computers, you need to only install one Cognos Content Database. If you install Cognos Content Database on the same computer as Content Manager, and you later decide to use another database for your content store, you must uninstall Cognos Content Database.

Printer Requirements

To ensure that reports print properly on Windows, Adobe Acrobat requires that you configure at least one printer on the operating system where Application Tier Components are installed. All reports, regardless of the print format that you choose, are sent as temporary PDF files to Adobe Reader for printing.

Steps for UNIX and Linux
  1. If you are installing to a directory with other IBM Cognos 8 components, stop the IBM Cognos 8 service.

  2. Set the JAVA_HOME environment variable to point to the installation location of your Java Runtime Environment (JRE).

    An example of the installation location of a Java Runtime Environment is /directory/java/java_version/jre.

    IBM Cognos 8 requires a JVM, such as IBM Java, to run on Linux.

  3. On HP-UX, set the _M_ARENA_OPTS environment variable as follows:

    _M_ARENA_OPTS 1:4

    This increases the memory allocation for HP-UX to more closely match that of other UNIX platforms.

  4. On AIX, if you are using a servlet gateway, set the AIXTHREAD_SCOPE environment variable as follows:

    AIXTHREAD_SCOPE=S

    This sets the contention scope for user threads to system-wide, which supports more efficient scheduling of user threads.

  5. Mount the CD for your IBM Cognos product using Rock Ridge file extensions.

    Important: To mount the IBM Cognos CD on HP-UX, do the following:

  6. To start the installation wizard, go to the operating system directory on the CD or in the directory where the installations files were downloaded and extracted, and then type

    ./issetup

    Note: When you use the issetup command with XWindows, Japanese characters in messages and log files may be corrupted. When installing in Japanese on UNIX or Linux, first set environment variables LANG=C and LC_ALL=C (where C is the language code, for example ja_JP.PCK on Solaris), and then start the installation wizard.

    If you do not use XWindows, run an unattended installation .

  7. Follow the directions in the installation wizard and copy the required files to your computer.

    Install IBM Cognos 8 components in a directory that contains only ASCII characters in the path name. Some UNIX and Linux Web servers do not support non-ASCII characters in directory names.

    If you are installing IBM Cognos 8 on a computer that has ReportNet or an earlier version of IBM Cognos 8 and you want to keep the earlier version, you must install IBM Cognos 8 in a different directory.

    If you are installing it in a directory that contains other IBM Cognos 8 components, you are prompted for the location of a directory in which to store backup copies of the files that will be overwritten.

  8. When you are prompted about installing non-English product documentation, click OK to continue.

  9. Choose how to proceed in the Finish page of the installation wizard:

  10. Append the c8_location/bin directory to the appropriate library path environment variable.

  11. On Linux, set the PRINTER environment variable to the name of your printer.

To ensure the security and integrity of IBM Cognos 8, it is important to protect the installation directory from unauthorized or inappropriate access.

If you want users to see product documentation in a language other than English, you must install the Supplementary Languages Documentation component in the location where you installed the Gateway components. For more information, see Install Translated Product Documentation.

If you want to use the samples that are available for IBM Cognos 8, install the IBM Cognos 8 samples.

You must also update your Java security framework before you can configure IBM Cognos 8. Otherwise, you may receive the following error:

[Cryptography]
1. [ ERROR ] java.lang.NoClassDefFoundError:
javax/net/ServerSocketFactory: 
Steps for Windows
  1. If you are installing in a directory with other IBM Cognos 8 components, stop the IBM Cognos 8 service.

  2. Insert the IBM Cognos product disk or go to the location where the installation files were downloaded.

    The installation wizard starts automatically from the product disk.

  3. If no Welcome page appears, go to the operating system directory and double-click the issetup.exe file.

  4. Select the language to use for the installation.

    The language that you select determines the language of the user interface. You can change the language to any of the installed languages after installation.

  5. Follow the directions in the installation wizard to copy the required files to your computer.

    Install IBM Cognos 8 components in a directory that contains only ASCII characters in the path name. Some Windows Web servers do not support non-ASCII characters in directory names.

    If you are installing IBM Cognos 8 on a computer that already has ReportNet, and you want to keep ReportNet running, you must install IBM Cognos 8 in a different directory.

    If you are installing in a directory that contains other IBM Cognos 8 components, you are prompted for the location of a directory in which to store backup copies of the files that will be overwritten.

  6. When you are prompted about installing non-English product documentation, click OK to continue.

  7. In the Finish page of the installation wizard,

  8. Click Finish.

    Use the Windows Start menu to start IBM Cognos Configuration from the shortcut folder.

To ensure the security and integrity of IBM Cognos 8, it is important to protect the installation directory from unauthorized or inappropriate access.

If you want users to see product documentation in a language other than English, you must install the Supplementary Languages Documentation component in the location where you installed the Gateway components. For more information, see Install Translated Product Documentation.

If you want to use the samples that are available for IBM Cognos 8, install the IBM Cognos 8 samples.