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| | Install Content Manager for IBM Cognos 8 Metric Manager, if required |
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| | Set the database connection properties for the content store |
| | Configure environment properties for Content Manager computers |
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In a distributed installation, at least one of the computers where you install Content Manager must be configured, running and accessible before you configure other computers in your IBM Cognos environment. This ensures that the certificate authority service, which is installed with Content Manager, is available to issue certificates to other computers.
Your installation may include more than one Content Manager, each on a different computer. One Content Manager computer is active and one or more Content Manager computers are on standby. The standby Content Manager computers are for failover protection. If the active Content Manager computer is not available because of a software or hardware failure, a standby Content Manager computer becomes active and requests are directed to it.
When the active Content Manager fails, unsaved session data is lost. When another Content Manager becomes active, users may be prompted to log on.
The first Content Manager computer to be started becomes the default active Content Manager. You can designate another Content Manager computer as default active, using the Administration tool. For more information about activating a Content Manager service, see the Administration and Security Guide.
In installations with multiple Content Managers, we recommend that you configure IBM Cognos 8 to use an ISAPI gateway instead of the default CGI gateway. Otherwise, performance may be affected after failover.
If you want to use the Cognos Content Database as your content store, must select it in the installation wizard. If you are installing components on several computers, you need to only install one Cognos Content Database. If you install Cognos Content Database on the same computer as Content Manager, and you later decide to use another database for your content store, you must uninstall Cognos Content Database.
If you are upgrading from ReportNet or an earlier version of IBM Cognos 8, you can use the existing configuration data. However, some features in IBM Cognos 8 are new. We recommend that you configure the new features.
If you plan to install IBM Cognos 8 Transformer and you will be using PowerCubes that are secured against an IBM Cognos Series 7 namespace, you must install Content Manager on a computer that supports IBM Cognos Series 7.
Perform the following tasks to install and configure the Content Manager:
Install Content Manager for IBM Cognos 8 Metric Manager, if required
Set the database connection properties for the content store
Configure environment properties for Content Manager computers
To install Content Manager, use the CD for your operating system. In the installation wizard, clear all components except Content Manager. If you want to use Cognos Content Database, select that component too unless you want to install it on a separate server.
If you are installing multiple Content Managers, you must ensure that the system clocks on the Content Manager computers are synchronized for successful failover between Content Managers.
If you are installing to a directory with other IBM Cognos 8 components, stop the IBM Cognos 8 service.
Set the JAVA_HOME environment variable to point to the installation location of your Java Runtime Environment (JRE).
An example of the installation location of a Java Runtime Environment is /directory/java/java_version/jre.
IBM Cognos 8 requires a JVM, such as IBM Java, to run on Linux.
On HP-UX, set the _M_ARENA_OPTS environment variable as follows:
_M_ARENA_OPTS 1:4
This increases the memory allocation for HP-UX to more closely match that of other UNIX platforms.
On AIX, set the AIXTHREAD_SCOPE environment variable as follows:
AIXTHREAD_SCOPE=S
This sets the contention scope for user threads to system-wide, which supports more efficient scheduling of user threads.
Mount the IBM Cognos product disk using Rock Ridge file extensions or go to the location where the installation files were downloaded and extracted.
Important: To mount the IBM Cognos CD on HP-UX, do the following:
Add the pfs_mount directory in your path.
For example,
PATH=/usr/sbin/:$PATH
export PATH
To start the required NFS daemons and run the daemons in the background, type bg pfs_mountd and then type bg pfsd
To mount the drive, type
pfs_mount -t rrip <device><mount_dir> -o xlat=unix
For example,
pfs_mount /dev/dsk/c0t2d0 /cdrom -o xlat=unix
You can now install or copy files as a non-root user using an IBM Cognos CD from this drive.
When the installation is complete, type pfs_umount /cdrom and kill the pfsd and pfs_mountd daemons to unmount the CD.
To start the installation wizard, go to the operating system directory and then type
./issetup
Note: When you use the issetup command with XWindows, Japanese characters in messages and log files may be corrupted. When installing in Japanese on UNIX or Linux, first set environment variables LANG=C and LC_ALL=C (where C is the language code, for example ja_JP.PCK on Solaris), and then start the installation wizard.
If you do not use XWindows, run an unattended
installation 
.
Follow the directions in the installation wizard and copy the required files to your computer.
When selecting the directory, consider the following:
Install Content Manager in a directory that contains only ASCII characters in the path name. Some UNIX and Linux Web servers do not support non-ASCII characters in directory names.
If you are installing IBM Cognos 8 on a computer that has ReportNet or an earlier version of IBM Cognos 8 and you want to keep the earlier version, you must install IBM Cognos 8 in a different directory.
If you are installing in a directory that contains other IBM Cognos 8 components, you are prompted for the location of a directory in which to store backup copies of the files that will be overwritten.
When selecting components, clear all components except Content Manager.
If you want to use the pre configured database, also select Cognos Content Database.
Choose how to proceed in the Finish page of the installation wizard:
We recommend that you do not configure IBM Cognos 8 immediately because you must do other tasks first to ensure that your environment is properly set up. However, if the console attached to your computer supports a Java-based graphical user interface, you can click Start IBM Cognos Configuration.
If the console attached to your computer does not support a Java-based graphical user interface, click Finish.
You can later configure IBM Cognos 8 using IBM Cognos Configuration by starting cogconfig.sh in the c8_location/bin directory, or editing cogstartup.xml in c8_location/configuration directory.
Append the c8_location/bin directory to the appropriate library path environment variable.
For Solaris and Linux, LD_LIBRARY_PATH
For AIX, LIBPATH
For HP-UX, SHLIB_PATH
On Linux, set the PRINTER environment variable to the name of your printer.
If you want to install Cognos Content Database on a separate computer, run the installation wizard on your database server and select only the Cognos Content Database component.
If you want users to see product documentation in a language other than English, you must install the Supplementary Languages Documentation in the same location as the Gateway components. For more information, see Install Translated Product Documentation.
If you are installing to a directory with other IBM Cognos 8 components, stop the IBM Cognos 8 service.
Insert the IBM Cognos product disk or go to the location where the installation files were downloaded and extracted.
The Welcome page of the installation wizard appears.
If no Welcome page appears, go to the operating system directory and double-click the issetup.exe file.
Select the language to use for the installation.
The language that you select determines the language of the user interface. You can change the language to any of the installed languages after installation.
Follow the directions in the installation wizard to copy the required files to your computer.
When selecting the directory, consider the following:
Install Content Manager in a directory that contains only ASCII characters in the path name. Some Windows Web servers do not support non-ASCII characters in directory names.
If you are installing IBM Cognos 8 on a computer that has ReportNet or an earlier version of IBM Cognos 8 and you want to keep the earlier version, you must install IBM Cognos 8 in a different directory.
If you are installing in a directory that contains other IBM Cognos 8 components, you are prompted for the location of a directory in which to store backup copies of the files that will be overwritten.
When selecting components, clear all components except Content Manager.
If you want to use the pre configured database, also select Cognos Content Database.
In the Finish page of the installation wizard,
If you want to configure IBM Cognos components immediately, click Start IBM Cognos Configuration.
If you want to see late-breaking information about IBM Cognos components, click View the Readme.
Click Finish.
Use the Windows Start menu to start IBM Cognos Configuration from the shortcut folder.
If you want to install Cognos Content Database on a separate computer, run the installation wizard on your database server and select only the Cognos Content Database component.
If you want users to see product documentation in a language other than English, you must install the Supplementary Languages Documentation in the same location as the Gateway components. For more information, see Install Translated Product Documentation.
If you want to install Cognos Content Database on a separate server, you must do so before you configure Content Manager. In the installation wizard, clear all components and select only Cognos Content Database.
On your database server, insert the CD for your IBM Cognos product.
On UNIX or Linux, mount the CD using Rock Ridge file extensions.
If the Welcome page does not appear, start the installation wizard:
On UNIX or Linux, from the directory for your operating system, type ./issetup
On Windows, in the win32 directory on the CD, double-click issetup.exe.
Follow the directions in the installation wizard and copy the required files to your computer.
Install in a directory that contains only ASCII characters in the path name. Some UNIX and Linux Web servers do not support non-ASCII characters in directory names.
When selecting the components, clear all components and then select Cognos Content Database.
In the Finish page of the installation wizard, click Finish.
If you are installing IBM Cognos 8 Metrics Manager with IBM Cognos 8 Business Intelligence, you must install each IBM Cognos 8 Metrics Manager component into the same location as each IBM Cognos 8 Business Intelligence component. Install the IBM Cognos 8 Metrics Manager Content Manager component to the same location as you installed the IBM Cognos 8 Business Intelligence Content Manager component.
You may also want to install Metric Designer .
IBM Cognos 8 cryptographic services use a .jar (Java Archive) file, named bcprov-jdknn-nnn.jar, that must be located in your Java Runtime Environment (JRE). This file provides additional encryption and decryption routines that are not supplied as part of a default JVM installation. To ensure security, the encryption file must be loaded by the JVM using the java extensions directory.
If you want to use your own JRE and have JAVA_HOME set to that location on Windows or if you are installing on UNIX, you may have to update the Java environment for the cryptographic services.
On Windows, you can set JAVA_HOME as a system variable or a user variable. If you set it as a system variable, it may be necessary to restart your computer for it to take effect. If you set it as a user variable, set it so that the environment in which Tomcat is running can access it.
If you do not have a JAVA_HOME variable already set on Windows or if JAVA_HOME points to a Java version that is not valid for IBM Cognos 8, the JRE files provided with the installation will be used, and you do not have to update any files in your environment.
Ensure that the JAVA_HOME environment variable is set to the JRE location.
For example, to set JAVA_HOME to a JRE that you are already using, the path is Java_location/bin/jre/version.
Copy the bcprov-jdknn-nnn.jar file from the c8_location/bin/jre/version/lib/ext directory to the Java_location/jre/lib/ext directory.
If you are using a database other than Cognos Content Database as the content store, you may have to install database client software, or JDBC drivers, or both, on each computer where you install Content Manager. Doing this allows Content Manager to access the content store database.
If you are using type 2 JDBC connectivity, install the DB2 client software on the Content Manager computers.
If you use type 4 JDBC connectivity for DB2, you are not required to install the DB2 client software where Content Manager is installed. If you are using a DB2 database on z/OS for the content store, you must use type 4 JDBC connectivity.
For more information about the differences between type 2 and type 4 drivers, see JDBC Driver Options for Using DB2 Database as a Content Store.
If you are using type 2 JDBC connectivity, and the content store is on a different computer than Content Manager, configure a database alias to the content store.
On Windows, run the DB2 Client Configuration Assistant.
On UNIX or Linux, use the DB2 command line interface.
If the content store database and Content Manager are on the same computer, the content store name automatically becomes the alias.
When you configure the Content Manager computers, ensure that they are all configured to use the same content store.
On Windows, stop the DB2 services and the HTML Search Server.
Copy the following files from DB2_installation/sqllib/java directory to the c8_location/webapps/p2pd/WEB-INF/lib directory.
the universal driver file, db2jcc.jar
the license file
for DB2 on Linux, UNIX, or Windows, db2jcc_license_cu.jar
for DB2 on z/OS, db2jcc_license_cisuz.jar
If you are connecting to DB2 on z/OS, use the driver version from Linux, UNIX, or Windows version 9.1 fix pack 5 or version 9.5 fix pack 2.
Tip: To check the driver version, run the following command
java -cp path\db2jcc.jar com.ibm.db2.jcc.DB2Jjcc -version
On Windows, restart the DB2 services and the HTML Search Server.
On UNIX, if you are using type 2 JDBC connectivity, ensure that the 32-bit DB2 libraries are in the library search path, which is usually the $DB2DIR/lib directory or the $DB2DIR/lib32 directory.
Repeat this entire procedure on the IBM Cognos 8 computers where Content Manager is installed or where notification is sent to a DB2 database.
You can tune the database to take advantage of DB2 features. For more information, see the Tuning a DB2 Content Store.
On the computer where the Oracle client is installed, go to the ORACLE_HOME/jdbc/lib directory.
Copy the appropriate JAR file to the c8_location/webapps/p2pd/WEB-INF/lib directory on computers where Content Manager is installed and where notification is sent to an Oracle database.
If you use Java 1.4, copy the ojdbc14.jar file
If you use Java 1.5, copy the ojdbc5.jar file
If the directory contains the classes12.jar file, delete it before installing the ojdbc14.jar or ojdbc5.jar file.
The driver is available from an Oracle client or server install, and it can also be downloaded from the Oracle technology Web site (http://www.oracle.com/technology).
On the computer where Sybase is installed, go to the Sybase_location/jConnect-5_5/classes directory.
Copy the jconn2.jar file to the c8_location/webapps/p2pd/WEB-INF/lib directory on every computer where Content Manager is installed and where notification is sent to a Sybase database.
Use the configuration tool, IBM Cognos Configuration, to configure IBM Cognos 8 components during the installation and configuration process and to start and stop IBM Cognos services.
Before starting IBM Cognos Configuration, ensure that the operating environment is properly set up. For example, ensure that all environment variables have been set.
On UNIX or Linux, do not start IBM Cognos Configuration in the last page of the installation wizard: additional setup is required before you can configure IBM Cognos 8. For example, you must update your Java environment. On Windows, you can start IBM Cognos Configuration in the last page of the installation wizard only if additional setup is not required. For example, if you use a database server other than Microsoft SQL or Cognos Content Database for the content store, we recommend that you copy the JDBC drivers to the appropriate location before you start the configuration tool.
Ensure that user or service account is set up. For information, see Configure a User Account or Network Service Account for IBM Cognos 8.
Go to the c8_location/bin directory and then type
./cogconfig.sh
If you want to access the help for IBM Cognos Configuration, go to the c8_location/configuration directory and edit the cogconfig.prefs file to add the location of your Web browser.
For example, if you use Firefox, add the following text to the file:
BrowserPath=Web_browser_location/firefox
where Web_browser_location is a path, such as /usr/local/bin/
Your Web browser must support the following syntax:
$ <Web_browser_location> <URL>
From the Start menu, click Programs, IBM Cognos 8, IBM Cognos Configuration.
If you want to access the help for IBM Cognos Configuration, go to the c8_location\configuration directory and edit the cogconfig.prefs file to add the location of your Web browser.
For example, if you use Firefox, add the following text to the file:
BrowserPath=Web_browser_location\firefox
where Web_browser_location is a path, such as \usr\local\bin\
Your Web browser must support the following syntax:
$ <Web_browser_location> <URL>
For all installations not using Cognos Content Database, you must specify the database server information to ensure that Content Manager can connect to the database you use for the content store. Content Manager uses the database logon to access the content store. After you set the database connection properties, you can test the connection between Content Manager and the content store.
If you installed Cognos Content Database on a different computer from where you installed Content Manager, you must set the database connection properties for Cognos Content Database. If you installed Cognos Content Database on the same computer as Content Manager, Content Manager is configured to use Cognos Content Database using the default values. If you install Cognos Content Database on the same computer as Content Manager, and you later decide to use another database for your content store, you must uninstall Cognos Content Database.
If you are upgrading from ReportNet or an earlier version of IBM Cognos 8, configure IBM Cognos 8 to point to the existing content store. After you save the configuration and start the IBM Cognos 8 service, the content store is automatically upgraded and cannot be used by the earlier version. If you keep ReportNet or the earlier version, you must configure IBM Cognos 8 to point to a new content store.
Ensure that you used one of the supported database servers to create the content store.
Ensure that a user or service account is set up. For information, see Configure a User Account or Network Service Account for IBM Cognos 8.
On the computer where you installed Content Manager, start IBM Cognos Configuration.
In the Explorer window, under Data Access, Content Manager, click Content Store.
In the Properties window, change the following properties:
For Name, type cm.
For Database server and port number, type the name of the computer where you installed Cognos Content Database.
For User ID and password, click the edit button and specify cognos for both the userid and password to access Cognos Content Database.
We recommend that you change the default user ID and password after configuring the new resource. For information about changing default values, see Change Default User and Password for Cognos Content Database.
From the File menu, click Save.
The logon credentials are immediately encrypted.
From the Actions menu, click Test to test the connection between Content Manager and the content store.
You must start the Cognos Content Database service on the computer where it is installed before the test will succeed.
Content Manager connects to the database, checks the database permissions, and creates and populates a table. The table is not deleted and is used each time that the test is repeated.
In the location where you installed Content Manager, start IBM Cognos Configuration.
In the Explorer window, under Data Access, Content Manager, click Content Store.
In the Properties window, for the Database name property, type the name of the database or the database alias.
Change the logon credentials to specify a valid user ID and password:
Click the Value box next to the User ID and password property and then click the edit button when it appears.
Type the appropriate values and click OK.
To use type 4 JDBC connectivity, for the Database server and password property, type a value, using host:port syntax.
If you leave this property blank, type 2 JDBC connectivity is used.
For more information about the differences between the driver types, see JDBC Driver Options for Using DB2 Database as a Content Store.
From the File menu, click Save.
The logon credentials are immediately encrypted.
Test the connection between Content Manager and the content store.
Tip: In the Explorer window, right-click the new database and click Test.
Content Manager connects to the database, checks the database permissions, and creates and populates a table. The table is not deleted and is used each time that the test is repeated.
On the computer where you installed Content Manager, start IBM Cognos Configuration.
In the Explorer window, under Data Access, Content Manager, right-click Content Store and click Delete.
This deletes the connection to the default resource. Content Manager must be configured to access only one content store.
Right-click Content Manager, and then click New resource, Database.
In the Name box, type a name for the resource.
In the Type box, select the type of database and click OK.
If you are upgrading and want to use an existing content store, ensure that you select the type of database you use for the older version.
If you installed more than one version of IBM Cognos 8, you must use a different content store for each version. When a content store is used by a new version of IBM Cognos 8, it cannot be used by an older version.
Tip: If you want to use Oracle Net8 keyword-value pair to manage the database connection, select Oracle database (Advanced).
In the Properties window, provide values depending on your database type:
If you use a Microsoft SQL Server database, type the appropriate values for the Database server with port number or instance name and Database name properties.
For a Microsoft SQL Server database, you can choose to use a port number, such as 1433, or a named instance as the value for the Database server with port number or instance name property.
To connect to a named instance, you must specify the instance name as a JDBC URL property or a data source property. For example, you can type localhost\instance1. If no instance name property is specified, a connection to the default instance is created.
Note that the properties specified for the named instance, along with the user ID and password, and database name, are used to create a JDBC URL. Here is an example:
jdbc:JSQLConnect://localhost\\instance1/user=sa/more properties as required
If you use an Oracle database, type the appropriate values for the Database server and port number and Service name properties.
If you use an advanced Oracle database, for the Database specifier property, type the Oracle Net8 keyword-value pair for the connection.
Here is an example:
(description=(address=(host=myhost)(protocol=tcp)(port=1521)(connect_data=(sid=(orcl)))))
When you select the advanced Oracle database, IBM Cognos 8 uses enterprise-oriented Oracle features to select a listener, switch to another listener if the first listener fails, automatically reconnect to the database if the connection fails, balance connection requests among listeners, and balance connection requests among dispatchers.
If you use a Sybase database, type the appropriate values for the Database server and port number and Database name properties.
If you want to change the logon credentials, specify a user ID and password:
Click the Value box next to the User ID and password property and then click the edit button when it appears.
Type the appropriate values and click OK.
From the File menu, click Save.
The logon credentials are immediately encrypted.
Test the connection between Content Manager and the content store.
Tip: From the Actions menu, click Test to test the connection between Content Manager and the content store.
Content Manager connects to the database, checks the database permissions, and creates and populates a table. The table is not deleted and is used each time that the test is repeated.
Content Manager can now create the required tables in the content store when you start the IBM Cognos 8 service for the first time. If the connection properties are not specified correctly, the tables are not created and you cannot connect to IBM Cognos Connection.
If you are upgrading from ReportNet or an earlier version of IBM Cognos 8, Content Manager can now access the required tables in the content store that you used for ReportNet.
The Content Manager computers must know the location of the content store, the other Content Manager computers, and the database that is used for notification.
After installing Content Manager on the computers you are using for failover protection, you must configure Content Manager on those computers. If you installed more than one Content Manager, you must list all Content Manager URIs on each Content Manager computer.
After you complete the required configuration tasks and start
the IBM Cogno 8 service, the certificate authority service
is available to issue certificates to other computers. You can then perform
the required configuration tasks on other computers, such as the
Application Tier Components computer and gateway computers. Otherwise,
you can continue to configure the Content Manager computers by changing
the default property settings so that they better suit your environment.
For example, you can configure IBM Cognos 8 components
to use an authentication provider , enable and disable services on the Content
Manager computers, or change global settings .
Important: If you change global settings on one Content Manager computer, you must make the same changes on the other Content Manager computers.
On the Content Manager computer that you want to designate as the default active Content Manager, start IBM Cognos Configuration.
Tip: We recommend that you use the computer with the highest processor speed for the default active Content Manager.
In the Explorer window, click Environment.
In the Properties window, click the value for Content Manager URIs and then click the edit button.
Specify the URIs for the other Content Manager computers:
In the Value - Content Manager URIs dialog box, click Add.
In the blank row of the table, click and then type the full URI of the Content Manager computer.
Do not delete the first value in the table. This value identifies the local Content Manager computer and is required.
Repeat the previous two bulleted steps for each URI to be added.
Important: You must include all Content Manager URIs in the list.
Click OK.
In the Explorer window, under Security, click Cryptography.
In the Properties window, under CSK settings, set Store symmetric key locally to True.
From the File menu, click Save.
Ensure that you already configured the Environment properties on at least one Content Manager computer and that IBM Cognos 8 components are running on that computer.
On the standby Content Manager computer, start IBM Cognos Configuration.
In the Explorer window, click Environment.
In the Properties window, click the value for Content Manager URIs, and then click the edit button.
Specify the URIs for the other Content Manager computers:
In the Value - Content Manager URIs dialog box, click Add.
In the blank row of the table, click and then type the full URI of the Content Manager computer.
Do not delete the first value in the table. This value identifies the local Content Manager computer and is required.
Repeat the previous two bulleted steps for each URI to be added.
Important: You must include all Content Manager URIs in the list.
Click OK.
In the Explorer window, under Security, Cryptography, click Cognos, the default cryptographic provider.
Ensure that all cryptographic settings match what you configured on the default active Content Manager computer.
In the Explorer window, under Data Access, Content Manager, click Content Store.
Ensure that the values for all of the properties match what you configured on the default active Content Manager computer.
From the File menu, click Save.
If you want to send reports by email, you must configure a connection to a mail server account. You must also change the host name portion of the Gateway URI from localhost to either the IP address of the computer or the computer name. Otherwise the URL in the email will contain localhost and remote users will not be able to open the report.
In the Explorer window, under Data Access, click Notification.
In the Properties window, for the SMTP mail server property, type the host name and port of your SMTP (outgoing) mail server.
Tip: To be able to open reports that are sent by email, you must change the host name portion of the Gateway URI from localhost to either the IP address of the computer or the computer name. Otherwise the URL in the email will contain localhost and remote users will not be able to open the report.
Click the Value box next to the Account and password property and then click the edit button when it appears.
Type the appropriate values in the Value - Account and password dialog box and then click OK.
Tip: If logon credentials are not required for the SMTP server, remove the default information for the Account and password property. When you are prompted for confirmation to leave this property blank, click Yes. Ensure that the default user name has been removed. Otherwise, the default account is used and notifications will not work properly.
In the Properties window, type the appropriate value for the default sender account.
Test the mail server connections. In the Explorer window right-click Notification and click Test.
IBM Cognos 8 tests the mail server connection.
If you do not plan to send reports by email, or do not want to set up a mail server account immediately, you are not required. However, when you save the configuration and then you start the services in IBM Cognos Configuration, you will see a warning message when the mail server connection is tested. You can safely ignore the warning.
By default, IBM Cognos 8 allows anonymous access. If you want to use security in your IBM Cognos 8 environment, you must disable anonymous access and configure IBM Cognos 8 to use an authentication provider.
In the IBM Cognos Configuration Explorer window, click Security, Authentication, Cognos.
Click the Value box for Allow Anonymous Access, and select False.
Right-click Authentication, and click New Resource, Namespace.
In the Name box, type a name for your authentication namespace.
In the Type list, click the appropriate namespace and then click OK.
The new authentication provider resource appears in the Explorer window, under the Authentication component.
In the Properties window, for the Namespace ID property, specify a unique identifier for the namespace.
For more information about configuring IBM Cognos 8 to use an authentication provider, see Configuring IBM Cognos 8 Components to Use an Authentication Provider.
For more information about configuring IBM Cognos 8 to use an authentication provider, see "Configuring IBM Cognos 8 Components to Use an Authentication Provider" in the Installation and Configuration Guide.
From the File menu, click Save.
After you have set the database connection properties for the content store, you can start the Content Manager computer.
Ensure that user or service account is set up. For information, see Configure a User Account or Network Service Account for IBM Cognos 8.
From the Actions menu, click Start.
It may take a few minutes for the IBM Cognos 8 service to start.
This action starts all installed services that are not running. If you want to start a particular service, select the service node in the Explorer window and then click Start from the Actions menu.
You can test the installation using a Web browser.
Open a Web browser.
Test that Content Manager is running by typing the Content Manager URIs value from IBM Cognos Configuration. For example,
http://hostname:port_number/p2pd/servlet
The State value should be Running.
